WEDDING GARDEN COMPANY

DELIVERY

Please note: The tree is watered before carefully packed by one of our experienced staff on site. It comes in a cardboard box lined with straw. (We try to use as much recycling material as possible) The box is addressed to the customer or a specified name and address and sent out overnight delivery to arrive on the customer’s requested date.

 

DELIVERY & TERMS CONTINUED

Please note if there is no specified date we normally send out any orders received by 12.00pm GMT to arrive on the following day, excluding weekends.

We only deliver on Monday-Friday. If it urgent that you require a Saturday delivery, they can be arranged on the phone. Please call 01584 380001 to arrange it.

Please do not select a Saturday, Sunday or bank holidays on the calender, as we are unable to deliver goods then.

The delivery charges below are based on your entire order, not on individual products.

Vouchers – no delivery charge

£2.50 for order up to £15.99 in value

£8.40 for orders £16.00 – £29.99 in value

£11.40 for orders £30.00 – £39.99 in value

£17.50 for all orders over £40.00 in value

Selected areas of Scotland, Northern Ireland and the Channel Isles may encounter a surcharge (see below).

You can select a target delivery date of your choice when placing your order.

Products containing our engraved plaques may take slightly longer therefore the website will allow for this when placing an order.

It may be possible for us to arrange a faster turn a around – contact Customer Service for more information at
info@treesdirect.co.uk or tel. 01584 380001

The goods may differ slightly from the images shown. In the unlikely event that we are not able to ship the items requested, or we decide on reasonable grounds not to do so we will offer a refund to your original payment method.

PAYMENTS

The prices of the goods are as stated on the website and are inclusive of any applicable value added tax. We accept Mastercard, Maestro, Electron, Solo, Delta, and Visa. Card payment is taken at the time of ordering. Trees Direct use Sage Pay for assured secure online payment for all of our customers.

SECURITY

Treesdirect.co.uk is a secure website. We ensure that the information that you provide to Trees Direct is handled and stored securely. Treesdirect.mybigcommerce.com maintains the highest levels of security to protect our customers. Our website uses high level SSL encryption technology to provide advanced security for online transactions. Each order is processed securely, using Sage Pay. By using Sage Pay you are guaranteed your transaction details are kept secure and confidential. Your payment details are encrypted and a secure link is created between your own computer and SagePay/Protx’s servers to complete the sale of goods.

OUR COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

THE INFORMATION WE COLLECT

This notice applies to all information collected or submitted on the Wedding Garden Company website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name

Address

Email address

Phone number

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

Name

Address

Phone Number

(etc.)